Bilingual Inbound Customer Support at Hilti
Hilti Canada • oakville, on • Posted June 19, 2026
Position Overview
Drive customer success as a Bilingual Inbound Customer Service Representative at Hilti, assisting clients in both French and English. Provide expert support through effective consultative sales and technical service.
In this essential role, engage directly with a variety of market segments while maintaining the highest standards of customer service. Your ability to manage diverse inquiries and follow Hilti's strategies will be key to supporting organizational growth.
Key Responsibilities:
• Offer outstanding customer service through multiple channels
• Handle technical inquiries and initiate consultative sales
• Cultivate knowledge of Hilti's diverse product offerings
• Effectively engage with various sectors, including Government and Automotive
• Maintain efficient contact management with daily customer interactions
Requirements:
• Fluency in French and English required
• Experience in customer service or sales roles
• High School diploma or GED; Bache...
In this essential role, engage directly with a variety of market segments while maintaining the highest standards of customer service. Your ability to manage diverse inquiries and follow Hilti's strategies will be key to supporting organizational growth.
Key Responsibilities:
• Offer outstanding customer service through multiple channels
• Handle technical inquiries and initiate consultative sales
• Cultivate knowledge of Hilti's diverse product offerings
• Effectively engage with various sectors, including Government and Automotive
• Maintain efficient contact management with daily customer interactions
Requirements:
• Fluency in French and English required
• Experience in customer service or sales roles
• High School diploma or GED; Bache...