Bilingual Incident & Support Specialist (ECP)

Scotiabank is looking for a professional to join the Exception and Cheque Processing team in Bogotá. The role involves resolving incidents, supporting Level 2 operations, and communicating effectively with stakeholders. A strong emphasis is placed on customer relationships and continuous improvement initiatives.

The ideal candidate will possess a degree in a relevant field and have 3-5 years of experience in customer service, as well as bilingual communication skills in English and Spanish. This position offers a hybrid work arrangement.