Bilingual IoT Technical Support Engineer (Tier 2)

Link-Worldwide is looking for an experienced Technical Support Engineer to provide world-class support for Samsara's IoT solutions in Mexico, Ciudad de México. You will be part of the Tier 2 support team, responsible for resolving complex customer problems and improving support across various teams.

The role requires a B.S. in Computer Science or a related field, 2-5 years of experience in a technical role, and bilingual proficiency in English and Spanish. The position offers the chance to work in a dynamic environment, troubleshooting and collaborating with engineering teams.