Bilingual Service and Implementation Coordinator

Bilingual Service and Implementation Coordinator (Mental Health)

Hours: Monday–Friday (Rotating shifts between 10:00am, 11:00am and 12:00pm start EST; occasional Saturdays - 1 per month)

Job Summary

The Service and Implementation Coordinator supports a virtual mental health program by assisting clinicians and partner agencies, supporting service delivery, and helping ensure smooth program operations across Ontario.

• Remote position – Work from home
• 100% company-paid Benefits plan (after 3 months)
• Supportive team environment

Key Responsibilities

• Support clinicians on the platform, ensuring adherence to program policies, workflows, and service standards
• Provide ongoing clinician support, including onboarding, training coordination, and responding to inquiries
• Support relationships and communication with partner agencies, including coordination of recurring meetings