Bilingual Spanish CSR | Customer Support & CRM Expert

On-site - Taguig 1-3 Yrs Exp Diploma Full-time

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Job Description

Description

• Provide exceptional customer support in Spanish via phone, email, or chat.
• Resolve customer inquiries and complaints with professionalism and efficiency.
• Maintain accurate records of customer interactions using the CRM system.
• Collaborate with team members to enhance the customer experience and share feedback.
• Participate in training and development programs to improve service delivery.

Requirements

• Educational Qualifications: Open for a Bachelor's degree or 2 years in College without any back subjects
• Experience Level: Minimum 2 years of Spanish Representative experience
• Skills and Competencies: Bilingual skills in Spanish and English
• Excellent written, oral, and interpersonal communication skills i...