BM Customer Service Specialist at KEDA Kenya Ceramics Company Limited

Confidential • Kenya, Kenya • Posted July 23, 2026

Position Overview

Job Description

Keda Ceramics International Limited is a manufacturing company of ceramics tiles and sanitary ware located in Miwani, Kisumu County and sitting on acres with its headquarters in Guangzhou, China.


BM Customer Service Specialist

JOB RESPONSIBILITIES:

  • To invoice special sales orders via CRM system for clients.

  • Order preparation, goods issuing and payment follow up.

  • Receive, process and verify customer orders.

  • Deal with client complaints and requests.

  • Assist the sales team to push for more orders, follow up on sales order and good delivery.

  • Assist the sales team collect overdue payments.

  • Summarize sales data and keep a profile of customer information.Any other duties assigned by management.

    • EDUCATION AND OTHER QUALIFICATIONS:

  • College Diploma/Degree preferably in accounting/finance or relevant to the position.

  • Have...