BPO Operations Leader — Onsite Night Shift (Alabang)

A leading BPO firm in Muntinlupa seeks an Operations Manager to oversee operations and manage teams. This role involves ensuring high-quality service delivery, client satisfaction, and performance management. The ideal candidate has over 5 years of experience in BPO operations, strong leadership skills, and a commitment to continuous process improvement. The position requires working onsite in Alabang and may involve night shifts. Competitive salary and growth opportunities are offered.
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