Business Analyst

Hays Technology • London, London • Posted July 11, 2026

Position Overview

Business Analyst - Insurance, Claims, CRM, Agile

£ Market Rate (Inside IR35)

Brighton / London - Hybrid (1-2 days per week onsite)

6 months

My client is a high-profile Insurance firm who are urgently looking to hire a Business Analyst with proven Insurance industry experience, knowledge of Claims (systems and processes) and ideally have good knowledge of CRM systems.

Key Requirements:

Proven experience as a Business Analyst within large, complex (Insurance preferred) organisations
Ability to elicit, document, and manage business requirements and user stories
Capability to Model as-is / to-be processes using formal Modelling techniques
Experience of working in an Agile (Scrum) delivery model / set up
Previous experience of ensuring Non-Functional requirements are understood
Strong knowledge of Claims (systems and processes)
Expertise in requirements elicitation, process mapping, and business process improvement
Experience of...