Business Analyst/Quality Analyst

**About Us**:
GDL Connect is a US-based company with operations in Guadalajara, Mexico, providing top-tier nearshoring staffing solutions to lower operational costs without compromising company culture.
The company focuses on cross-cultural excellence to empower businesses to focus on expansion and growth.
**About the role**:
This is a cross-functional role for a proactive team player who can engage directly with customers and internal stakeholders, translate business needs into clear, actionable requirements, and ensure that our solutions meet quality expectations through thoughtful, structured testing.
**What You'll Do**
Business Analysis Responsibilities
- Serve as the bridge between business stakeholders (internal and external) and the technical development team
- Conduct stakeholder interviews, workshops, and process walkthroughs to gather detailed functional and non-functional requirements
- Translate business needs into clear, concise user ...