Business Process Associate I (Start ASAP)

Responsible for accurate data entry and business process support in a hybrid work setting in Manila and Iloilo.

Your Role

Key responsibilities include:

• Encoding information into automated systems following Crawford's standard operating procedure (SOP) for data entry
• Checking data for accuracy and completeness
• Communicating with relevant persons to request additional information or confirm corrections
• Meeting turnaround times for data entry tasks
• Routing processes to other Business Process Associates as needed or assigned
• Responding to work-related queries with a customer-oriented approach
• Referring issues beyond authority or expertise to immediate superior
• Upholding confidentiality in accordance with the Crawford Code of Conduct
• Performing various administrative duties and related tasks as assigned
• Non-clinical staff must not interpret clinical information or ...