Business Program Manager - Deal Desk
Microsoft Corporation • Redmond, WA • Posted July 22, 2026
Position Overview
**Overview**
The Deal Desk is a worldwide organization focused on driving high-quality, profitable business with Microsoft's largest and most strategic customers. The Deal Desk partners with sales teams to balance customer, field, and business priorities while enabling durable growth, trusted execution, and consistent deal outcomes.
The Deal Desk Role Excellence & Readiness Lead owns the strategy, design, execution, and continuous improvement of the Deal Desk role capability system. This includes Role Excellence and role evolution, onboarding and learning, capability development and upskilling, readiness and change adoption, and cross-functional governance and community. The role establishes clear role expectations, translates evolving business priorities into practical enablement, builds structured upskilling pathways, and helps employees and managers excel in-role while preparing for future-state Deal Desk ways of working.
**Responsibilities**
Role...
The Deal Desk is a worldwide organization focused on driving high-quality, profitable business with Microsoft's largest and most strategic customers. The Deal Desk partners with sales teams to balance customer, field, and business priorities while enabling durable growth, trusted execution, and consistent deal outcomes.
The Deal Desk Role Excellence & Readiness Lead owns the strategy, design, execution, and continuous improvement of the Deal Desk role capability system. This includes Role Excellence and role evolution, onboarding and learning, capability development and upskilling, readiness and change adoption, and cross-functional governance and community. The role establishes clear role expectations, translates evolving business priorities into practical enablement, builds structured upskilling pathways, and helps employees and managers excel in-role while preparing for future-state Deal Desk ways of working.
**Responsibilities**
Role...