Business & Systems Analyst

Sun Life • Waterloo, Ontario • Posted July 01, 2026

Position Overview

Job Description

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At Sun Life, we work together, share common values, and encourage growth and achievement. We offer many career paths that attract a wide variety of talent and skills. Follow a path that lets your talents shine.

Reporting to the Manager, Business & Systems Analysis Chapter, the Business & Systems Analyst is familiar with a wide variety of concepts, practices, and procedures as they relate to IT and general operations. They rely on experience and judgment to plan and achieve goals, and to do a variety of tasks. The Business & Systems Analyst conducts needs analysis, writes requirements/user stories, collaborates with others, and supports the team to increase productivity and reduce costs.

What will you do?

  • Analyze and define user needs and translate them into system requirements/epics/user stories/data mapping documents.
  • Work with the team to conduct analysis on business requests with a focus on the links between processes and ...