Call Center Representative, Frederick MD (VE260323858MD)

The Bowen Group - VEOCC • Frederick, Maryland • Posted July 21, 2026

Position Overview

Call Center Representative

The Bowen Group, a GTSC company, is hiring experienced online call center customer service representatives to support the Veterans Experience Office at the U.S. Department of Veterans Affairs.

Location: This is a 100% virtual position. Your residence must be located within 60 minute driving distance to a Veterans Administration (VA) facility at Arlington VA, Columbia SC, Murfreesboro TN, Nashville TN, Salt Lake City UT, or Shepherdstown WV. Visits to the facility are for training, picking up equipment, troubleshooting, or dropping off items. Transportation to/from the facility is your responsibility.

 

Must have a REAL ID-compliant identification card or acceptable alter...