Call Center Representative – Pampanga Site

SMCS Outsourcing • , pampanga, philippines, pampanga • Posted June 23, 2026

Position Overview

Responsibilities

  • Handle inbound and/or outbound customer interactions professionally
  • Provide clear and accurate information to customers
  • Maintain proper documentation of customer interactions
  • Follow standard company procedures and quality guidelines
  • Meet individual and team performance goals

Requirements

  • High School Graduate or higher
  • No BPO experience required (training provided)
  • Good English communication and interpersonal skills
  • Willing to work onsite in Pampanga
  • Amenable to shifting schedules, weekends, and holidays

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