Casual Receptionist

The Copthorne Hotel Manchester is seeking an experienced Receptionist to provide a warm welcome, helpful and efficient service to guests

• Do you enjoy delivering excellent customer service?
• Do you enjoy helping people?
• Are you a great team player?

As a Casual Receptionist your key responsibilities include:

• Providing a friendly and efficient service to guests at all times ensuring company policy and procedures are complied with at all times
• Providing accurate shift handovers ensuring all items requiring attention are detailed in handover diary and the shift checklist is completed to required standard
• Carry out float checks and handle all cash transactions accurately throughout the shift including the issue/use of safety deposit boxes
• Being aware of special promotions operating in the hotel, ensuring they offered to maxim...