Catalog Specialist, Books Category
Amazon • Bengaluru, Karnataka • Posted June 09, 2026
Position Overview
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
DESCRIPTION:
The Books India team is hiring an experienced Catalog Specialist to help us grow our business in innovative ways. We are dedicated to driving programmatic interventions to improve catalogue quality and hence improve customer experience over millions of books selection. Tasks include interacting and coordinating with stakeholder across teams, gathering and presenting customer feedback and incorporating into catalogue information, solving challenging operational goals and using AI as an enabler to scale.
- Report catalog audit results and communicate them to others within the organization
- Analyze data and identify new trends/patterns
- Identify generic patterns in CX escalations and to be translated into guidelines and SOPs to improve overall catalogue process
- Provide ...
DESCRIPTION:
The Books India team is hiring an experienced Catalog Specialist to help us grow our business in innovative ways. We are dedicated to driving programmatic interventions to improve catalogue quality and hence improve customer experience over millions of books selection. Tasks include interacting and coordinating with stakeholder across teams, gathering and presenting customer feedback and incorporating into catalogue information, solving challenging operational goals and using AI as an enabler to scale.
- Report catalog audit results and communicate them to others within the organization
- Analyze data and identify new trends/patterns
- Identify generic patterns in CX escalations and to be translated into guidelines and SOPs to improve overall catalogue process
- Provide ...