Change/Release Manager

Confidential • Charlotte, North Carolina • Posted July 21, 2026

Position Overview

<p><b>Job Summary:</b></p> <p><b> </b></p> <p>The Change/Release Manager will be responsible for overseeing the end-to-end management of change and incident processes within the organization. This role requires a strong understanding of ITIL processes and excellent communication skills to effectively coordinate with various stakeholders. The ideal candidate will ensure that all changes are implemented smoothly and incidents are resolved promptly, minimizing disruption to business operations.</p> <p><b> </b></p> <p><b>Responsibilities:</b></p> <ul type="disc"> <li>Lead the change management process, ensuring all changes are assessed, approved, and communicated effectively.</li> <li>Manage the incident management process, ensuring timely resolution and communication of incidents to stakeholders.</li> <li>Facilitate change advisory boa...