CIS Application Support Engineer (Customer/1 + COBOL) – Remote – 12+ Months

Synergy Solutions • San Francisco, California • Posted June 19, 2026

Position Overview

This is a remote position.

We’re looking for an experienced CIS Application Support Engineer with hands‑on expertise in Customer/1 (C/1) and COBOL to support, maintain, and enhance a legacy Customer Information System for a major utility. This role focuses on application maintenance, defect resolution, batch job support, and small enhancements that keep the CIS stable and running.

If you’ve worked in utility billing systems and still enjoy solving problems in COBOL, this is a long‑term, stable contract where your experience truly matters.


What You’ll Do

  • Support and maintain the Customer/1 CIS application

  • Troubleshoot and resolve production issues in COBOL, batch jobs, and related components

  • Analyze billing, metering, payments, collections, a...