Claims Specialist - Property & Engineering

Zurich Insurance Company • Kuala Lumpur, Federal Territory of Kuala Lumpur • Posted July 20, 2026

Position Overview

Job Summary

With moderate direction, handles single and multi-party personal or commercial line claims of moderate exposure and complexity within specific authority limits, to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service.

Job Accountabilities - Key Accountabilities

  • Document claims file by accurately capturing and updating claims data/information.

  • To determine liability by gathering and analyzing relevant factsAnalyse and determine policy coverageWork to have a timely resolution to claims by developing case strategy, developing a case evaluation; escalating issues as appropriate.

  • Establish timely reserves and perform ongoing review throughout the claims cycle within authority limits Assess damagesNegotiate settlement of claim by establishing an appropriate negotiation strategy.

  • Meet quality standards by following best practices....