Claims Vendor Manager Process Lead (Madrid)

Claims Vendor Manager (CVM) Process Lead

The Claims Vendor Manager (CVM) Process Lead will efficiently manage the processing of vendor documents and records created as part of the governance and compliance regime for EMEA CVM. The role will also oversee the operation, maintenance, and change management of vendor tools (T360 & VAT). Additionally, the role will centralize vendor-owned elements of loss fund oversight.

This position distinguishes itself from the technical elements of the CVM role—such as sourcing, onboarding, rate, contract, performance, and relationship management—by focusing on the administration of record-keeping, governance, and regulatory activity associated with evidencing each vendor profile and arrangement.

Key Responsibilities

• Vendor Tools Management
  • Maintenance of the VAT (super user), Coupa, and basic T360 activity and inquiries.
  • Applies appropriate processes, tools, and techniques to ensure the efficien...