Clearance Representative

FedEx • Bayan Lepas, Penang • Posted July 14, 2026

Position Overview

Customer Services; Service Assurance; Clearance & Brokerage Operations; Clearance Admin Inbound/ Outbound

Job Description

  • To prepare documentation for clearance of all inbound shipments requiring formal entries in accordance with Customs and Quarantine regulations.

  • To liaise directly with customers to resolve clearance and delivery issues with the objective to efficiently expedite customs clearance and maximize customer satisfaction.

  • Involves online and telephone contact with external/internal customers within functional area and completing any related custom clearance administration.

  • Support supervisor or manager activities.

    • Skills Required

  • Written and Verbal communication skills, Team working skills, problem resolution skills. Microsoft Office and PC skills.

  • Able to communicate in English & BM.

  • Attention to details.

  • MS Office knowledge.<...