Client Account Director, BFSI

Responsibilities

• Expand business footprint with existing clients.
• Align Company short- and long-term strategies with client to maintain and expand revenue.
• Oversee all contract renewals and negotiations
• Present Company solutions based on understanding of client's business issues.
• Act as a strategic manager for internal Company resources as well as client contacts to successfully negotiate, close and implement new business.
• Work with internal teams to structure value proposition to clients.
• Lead negotiations to ensure Company best interests from a business issue and legal perspective.
• Provide leadership and support in crafting client proposals.
• Provide guidance on key deal assumptions such as call volumes, service levels and other critical metrics necessary to build proposals.
• Meet with sales leadership to craft personal development strategy on a regular basis.
• Responsible for r...