CLIENT ADVISOR

Job responsibilities

In order to strengthen the team in our prestigious boutique in Geneva, Rue du Rhône, we are recruiting our future :

Acting as an ambassador of the Maison, you will provide exceptional, consistent, and seamless client experience and embody the values of the Maison and sophistication of storytelling.

Your main missions:

You welcome all clients entering the store and guide them regardless of the reason of their visit (browsing, purchase, after-sales). You understand and anticipate clients’ needs and preferences, to offer tailored solutions and exceed client expectations. You accompany the client on all touchpoints (in-store sales, distant sales, E-commerce, click & collect …) maintaining the highest standard of services.

You leverage your expertise to master Maison products knowledge, services offered to clients and develop 360° vision of the Maison activity. You partner with cross‑functional teams to resolve any client ...