Client Care Performance Coach

Sonova • Australia, Queensland • Posted July 07, 2026

Position Overview

Passionate about developing people and creating a culture of excellence?

Love mentoring and coaching teams to deliver exceptional client experiences?


Ready to shape the future of our Client Care services across the region?

We are looking for an experienced Client Care professional with coaching and mentoring expertise to join our team as a Client Care Performance Coach at Neurosensory, based at our Brisbane Office.


The Client Care Performance Coach provides mentoring and coaching to our Client Care team members, ensuring that our Client Care Policies and Protocols are consistently implemented across all clinics. You'll work closely with Senior Clinicians in Charge to provide expert support on Client Care operations, drive performance improvements, and foster a culture of continuous improvement and professional development.


This is a full-time permanent position, with travel to regional clinics as requir...