Client Experience Specialist: Onboarding & Support (Bogotá)

Position Overview

StratifyIQ is seeking a Client Experience Associate in Bogotá to serve as the main point of contact for clients including Agents, Buyers, and Sellers. This role involves delivering high-quality support through various channels and fostering strong client relationships.

Responsibilities

• Onboard users.
• Resolve issues.
• Improve client experiences by applying analytical skills and problem-solving abilities.

Qualifications

The idóneo candidate will have a Bachelor’s degree, experience in client support, and a passion for customer service.