Client Insight Manager

Your Role

At Irwin Mitchell, we believe that great decisions are driven by great insight. As our Client Insight Manager, you will lead and develop a firm-wide approach to understanding our clients, markets, competitors and brand, ensuring insight is at the heart of strategic decision-making across the business.

Building on existing foundations, you will champion innovative approaches to gathering, connecting and activating insight, helping the firm make evidence-based decisions that strengthen client relationships, identify growth opportunities and enhance our competitive position.

This is a highly visible role that will work closely with senior leaders, department heads, fee earners and business services teams across the firm. You'll be responsible for transforming complex information into clear, actionable recommendations that influence business strategy and drive commercial outcomes.

Technology will play a key...