Client Success & Delivery lead (Karachi | Night Shift | PKR Salary)

Client Success and Delivery Lead (Karachi - Night Shift)

Client company introduction

A US-based AI consulting, technology, and staffing company serving North American clients.

Position Overview

The Client Success & Delivery Lead is the primary point of contact after a project is sold, ensuring every client receives a world-class delivery experience. This role owns client onboarding, project coordination, communication, risk management, and account growth while enabling the Sales team to remain focused on acquiring new business.

Key Responsibilities

• Own the client relationship and ensure successful project delivery, client satisfaction, and long-term account growth.
• Client Success & Communication: serve as the primary point of contact after project award; build trusted client relationships and ensure a world-class client experience; manage communication, expectations, and issue resolution throughout the project ...