Client Support Executive - Training (FTC)

About the role

The Client Support Executive sits in the Client Support Administration team, which is a close-knit team working collaboratively across the wider organisation. The Client Support Executive provides administrative support across the Commercial Development team and guides customers and colleagues through the process and requirements for application, approval, and licencing of training providers and trainers, and IOSH for Business set-up. You will also provide administrative support to the sales teams for Tailored Course Approvals, and Instructional Design agreements. You will use a variety of communication tools such as email, telephone and team’s meetings, and follow internal policies and processes accurately and efficiently. In this role you will be responsible for delivering excellent administration and customer service to both internal and external stakeholders.

Each day brings a varied and interesting workload making a very real difference to our customer...