Clinical Support Assistant

IHA • Commerce Township, Michigan • Posted June 18, 2026

Position Overview

POSITION DESCRIPTION:

Under direct supervision of professional clinical staff and with provider oversight, provides assistance with intake of patients at the clinic level by collecting and tracking certain patient information, documentation to the medical record and serving as a liaison between patients and providers by performing the following duties as outlined in the Clinical Support Staff Scope of Practice document.

ESSENTIAL JOB FUNCTIONS:

  • Greets and courteously escorts patient and other guests to examination room.
  • Collects patient paperwork and ensures thorough and accurate completion of patient encounter forms and necessary information in accordance with office and IHA protocols.
  • Obtains patient vitals (blood pressure, temperature, height and weight) and records such data into EMR.
  • Communicates basic instructions to patient as directed by provider and/or professional clinical staff. Shares patient information ...