Cloud Frontline Support Engineer for MSPs

Acronis is seeking a Technical Support Representative to provide software-related assistance to customers and MSPs. The role involves troubleshooting, maintaining customer relationships, and working closely with engineering teams. Ideal candidates have at least 1 year of experience in technical support, fluent in English and German, and possess a basic understanding of Windows Server administration. Acronis values exceptional customer service and analytical skills. This role offers a unique chance to work in a dynamic team.
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