Cloud Support Engineer I – Incident Response

Link-Worldwide is hiring for a technical support role in Mexico, Jalisco, where your main responsibility will be addressing customer issues and coordinating with engineering. Ideal candidates have a background in customer service and IT security, with at least 2 years of experience in an operations environment.

The role requires effective communication and troubleshooting skills, familiarity with container technologies, and the ability to manage tasks efficiently in a dynamic setting.