Cloud Technical Account Advisor - Proactive TAM & CS Lead

Link-Worldwide • monterrey, monterrey • Posted June 04, 2026

Position Overview

Link-Worldwide is seeking a Technical Account Advisor Intermediate to provide technical support within the Cloud Services Team. The advisor will ensure customers successfully implement and operate cloud-based products, while collaborating closely with various stakeholders.

The ideal candidate will possess technical support experience, strong problem-solving skills, and a proven ability to drive customer satisfaction. Duties include proactive guidance, managing escalations, and collaborating across departments.

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