Collections & Recoveries Advisor

Can you imagine a world without music? Neither can we.
 

Key Details

To collect outstanding payments on high value overdue Key Accounts whilst providing excellent customer service to licensees

Liaise with Key Account Managers, National Account Managers and Third Party Licence Consultants in order to gain updates and resolve aged debt.

To maintain/improve debtor days for maximum cash flow

Prepare accounts for Enforcement/Infringement

What you will be doing

Recovering Debt

• Actively manage assigned overdue accounts. This will include;
• proactively contacting customers with outstanding invoices for licence fees
• receiving customer calls for payment or disputes
• processing card payments or setting up DD
• objection handling to ensure customers understand the need and benefits of the music licence, ensuring licence fee payment