Collections Representative

Position Summary

The Collections Representative will handle billing and collection responsibilities and will assist the billing manager to ensure that the organization receives accurate payments in a timely fashion. This position will keep track of customer contract information, delinquent accounts and payment plans. If an account is past due, billing and collection representative will attempt to reach the customer by phone, mail or email. Representative will need to prioritize which accounts warrant immediate attention, as opposed to those that can be handled later. In some instances, representative will work with customers whose payments have fallen past due offering smaller payments over a longer time.
Qualifications

1 year of previous collections experience

Excellent interpersonal skills.

Proficient knowledge and use of office technology and equipment.

A solid understanding of finances and how to use computer software ...