Command Centre Lead: WFM, Reporting & Analytics

A leading human resources firm in Quezon City is seeking a Command Centre Team Lead to oversee operations, manage reporting analysts, and ensure compliance with SLAs. The ideal candidate will have 5 years in operations or workforce management, experience with reporting tools like Tableau and Power BI, and proven leadership skills. This role requires a strong analytical mindset and effective communication abilities. On-site work environment with competitive benefits.
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