Communications Representative (Switchboard); 0.0 FTE, Day/PM Shift
Meriter-UnityPoint Health • Madison, WI • Posted June 24, 2026
Position Overview
16046BRDepartment Name:HSP Guest & Lobby Svcs. Location:Meriter Hospital Job Description:We’re seeking a Communication Representative to join our team! In this role, you’ll assist with switchboard operations and manage incoming calls, pages, and messages, ensuring accurate and timely communication.
The 0.0 Representatives must be available to fill in for planned and unplanned operator days off; requires working a minimum of one regular scheduled shift and two on-call shifts per month as well as covering some weekend and holiday shifts. Candidates must be available for initial training when our call volumes are highest, between 8am and 6pm, 4-6 hour shifts, 18-24 hours per week. This initial training lasts 4+ weeks depending on how many calls are received and how quickly skills are learned, typically a total of 50-100 hours.
Key Responsibilities & Skills:
+ Support switchboard operations by handling incoming calls, pages, and messages, ensuring accurate routing...
The 0.0 Representatives must be available to fill in for planned and unplanned operator days off; requires working a minimum of one regular scheduled shift and two on-call shifts per month as well as covering some weekend and holiday shifts. Candidates must be available for initial training when our call volumes are highest, between 8am and 6pm, 4-6 hour shifts, 18-24 hours per week. This initial training lasts 4+ weeks depending on how many calls are received and how quickly skills are learned, typically a total of 50-100 hours.
Key Responsibilities & Skills:
+ Support switchboard operations by handling incoming calls, pages, and messages, ensuring accurate routing...