Complaints Resolution Specialist

A2Dominion Group is seeking a Complaints Caseworker in Ealing. You will take ownership of customer complaints, ensuring each case is handled fairly and efficiently. This role requires excellent communication skills, problem-solving abilities, and a commitment to regulatory standards. You will draft high-quality responses and work collaboratively with internal teams to improve customer experience. Benefits include 25 days’ holiday, a contributory pension, and health benefits allowance.

Join us to make a meaningful impact in the lives of our customers.