Computer Supp Spec II

General Statement

Reporting to the College of Letters and Science (CLS) Senior IT Support Manager, the full time Computer Support Specialist II will provide high quality, advanced customer-oriented IT support for the faculty and staff of CLS. The Computer Support Specialist II handles deployment, maintenance, security, miscellaneous projects, and engages with the larger IT community on behalf of the CLS Senior IT Support Manager. S/he serves as the lead desktop support position in the College and local expert deploying and maintaining a broad range of technology, and acting in a diverse set of IT support functions including but not limited to: desktop hardware, desktop software, wired/wireless network troubleshooting, thin/zero clients, virtual machines, IT security, printers, specialty computing hardware used in scientific research, project planning and implementation, end-user training, etc. The successful candidate will be friendly, self-starting, detail-oriente...