Concierge - Westfield Belconnen.

Scentre Group • Canberra, Australian Capital Territory • Posted June 19, 2026

Position Overview

Your Opportunity


Are you passionate about delivering exceptional customer experiences and going the extra mile to help others?
At Westfield Belconnen, we’re seeking a Concierge Attendant who is dedicated to providing outstanding service and enhancing every customer’s visit.


As the friendly face of our centre, you’ll play a key role in creating memorable moments that leave a lasting impression and keep customers coming back.


Day-to-day you will be responsible for:



  • Delivering exceptional service to customers and retailers.

  • Processing sales of Westfield Gift Cards and other available services.

  • Welcoming customers at the concierge desk, engaging with them to understand their needs.

  • Providing clear directions and recommendations to help customers navigate the centre.

  • Managing administrative tasks such as lost property and online inquiries.


This role is ...