Contact Centre Manager

Telebest • sandton, gauteng • Posted June 26, 2026

Position Overview

Qualifications

  • Grade 12 with a Bachelor's in Business Management
  • 7 years' experience managing a contact / call centre
  • Experience in the Travel and or Tourism industry advantageous
  • Experience in managing and working with budgets.
  • Experience in starting up new call centers (International Campaigns)
  • Ability to manage multiple call centre campaigns (all International)
  • Strong staff management and training
  • Target driven.
  • Strong report writing
  • Resource planning - recruitment, monitor productivity and efficiency.

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