Contact Centre Representative (Mandarin Speaker)

Contact Centre Representative (Mandarin Speaker)

Customer Service Representative (Mandarin Speaker)

Your new company

A well-established banking company in Malaysia is seeking a Customer Service Representative to join their global service team in delivering exceptional customer service!

Your new role

Competent in handling a range of banking enquiries to successfully support a customer in their banking needs

Handling inbound and outbound (where appropriate) customer interactions

Delivering a strong customer experience through each interaction, demonstrating ownership to drive first call resolution

What you'll need to succeed

Open junior customer service representative with 1/2 years of working experience.

Also open to candidates with non-relevant experiences but willing and open to explore customer service

Fresh grads are welcome to apply!

Good command of English/Able t...