Content developer Lead Analyst - Knowledge Management

Sagility combines industry‑leading technology and transformation‑driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics.

Job Title

Content Developer Lead Analyst – Knowledge Management

Responsibilities

• Deliver quality knowledge articles in accordance with standard guidelines of Knowledge Management & Technical Writing practices, uploaded into a central content management repository.
• Capture, structure, and maintain knowledge content by facilitating conversations with business partners to understand content needs and deliver the most appropriate solutions.
• Ensure knowledge is created as a by‑product of solving issues, is reused effectively, and evolves based on de...