CRM Manager
supergroup • Cape Town, Western Cape • Posted July 13, 2026
Position Overview
CRM Manager
Salary: Competitive
Hours: Full time
Location: Hybrid/Cape Town (3 days a week in the office)
About Underground Ecom
Underground Ecom is a leading retention marketing agency, partnering with high-growth ecommerce brands around the world to deliver world-class retention strategies. As the largest Klaviyo Elite Partner in Europe and one of the UK's fastest-growing ecommerce agencies, we pride ourselves on driving measurable results and long-term client success.
Job Overview:
As CRM Manager, you will lead the strategy and execution of services for 3-5 ecommerce clients. The foundation of your role will be creating strategies, communicating with clients, executing within Klaviyo, and managing the projects to ensure we are delivering on our promises and exceeding expectations.
Overview of core responsibilities
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