CRM Operations & Process Champion (Dynamics 365)

Roland Berger in Kuala Lumpur is looking for a Sales CRM Controller & Process Specialist. The role involves ensuring adherence to corporate sales processes within CRM, maintaining data integrity, and providing user support regarding CRM topics.

The ideal candidate has a Bachelor’s degree and 2–4 years of experience in CRM sales operations. Strong analytical and communication skills, along with proficiency in Microsoft Dynamics 365 and Power Automate, are essential for success in this position.