Customer and Communities Advisor

We have an incredible opportunity to join us as a Customer and Communities Advisor. This is a role for someone who truly wants to make a difference - working directly with customers to sustain tenancies, maximise income, and provide expert housing and welfare benefits advice that helps people feel secure, supported, and at home.

Our Freebridge Community Housing goal is to provide affordable, safe, and quality homes for current and future generations, for those who need a place to call home. Freebridge was set up in 2006, to receive the transfer of the Borough Council of King’s Lynn and West Norfolk’s housing stock. We now have over 7500 properties across West and North Norfolk, in addition to building new homes for social and affordable rent, and to support those who want to move into shared home ownership. We’ve had numerous achievements, including delivering our tenants' promises and bringing homes to the Decent Homes Standard, affording our customers a much bet...