Customer Care Coordinator

TSR Recruitment Limited • Culcheth, Cheshire • Posted June 22, 2026

Position Overview

Customer Care Coordinator

Temporary (9 month fixed contract)

Warrington

New build housing

TSR are currently recruiting for a Customer Care Coordinator for a new build housing developer based in Warrington. This role is very customer focused, answering calls and emails from customers about potential issues with their newly purchased property. This developer is a 5* rated developer and one of the UK largest

Previous working experience in a Customer Care role with a housing developer is preferred, but experience in scheduling maintenance or planned work coordination is will also be suitable.

The Role:

Answer calls and e-mails from customers regarding their property repairs
Being empathetically, professional and positive, ensuring their queries are answered and resolved within the agreed timescales
Maintain regular communications/updates with the customers
Ensure the Customer Journey tracker is viewed daily and upon receipt of t...