Customer Care Lead

Job DescriptionJob Description NnJob Summary NnRepresenting the company and developing permanent business relations and networks. Dealing with the market in the assigned sales and service area whilst maintaining the strategic guidelines issued by the sales and service organization. Managing employees and controlling business processes in own area of responsibility. Ensuring that service, quality, customer satisfaction and a high level of experience are maintained to develop a customer-oriented, profitable and high turnover business in new and used vehicles, accessories, services and further products and services. NnnQualification Basics: BE/MBA or any equivalent degree Experience (type of): 10-12 year experience in Automobile and /or Hospitality Specialized Skills: High positive attitude, Excellent communication skills, Team work approach, Sensitive towards processes and their refinements, Innovative, High customer centric approach, Ability to inspire people, talent to train and coach ...