Customer Care Representative (Santiago)

We are looking for an enthusiastic Customer Services Representative to join our friendly team at Mexico office in Santigo de Queretaro, Queretaro. In this role, you will provide information to our customers about their transactions and resolve general queries they may have.

• Reviewing and correcting data of incorrectly processed transactions;
• Collaborating with accounting department to reconcile and balance the refunds of cancelled transactions.

• Good knowledge of MS Office and Internet Explorer;
• At least one year´s work experience in customer services or a call center position;
• Strong customer orientation skills;
• Excellent communications skills (both oral and written);
• Attention to detail;
• Good teamworking approach;
• Ability to work versátil schedules.

• Competitive monthly salary ranging from $17,500 pesos.
<...