Customer Co-ordinator

Customer Co-ordinator x2

NOCN Group is an international charity which delivers future-fit skills solutions with social impact for colleges, training providers, employers and individuals. To find out more, visit our website.

Overview of the role

We are seeking 2 motivated and professional Customer Co-Ordinators to join our CISRS and CPCS Customer Services teams.

Reporting to the Customer Services and Operations Team Leader, you will play a key role in delivering high-quality services aligned with NOCN's strategic objectives.

Key Responsibilities

• Deliver a professional customer experience, taking ownership of enquiries and ensuring expectations are exceeded.
• Provide a front-line service to cust...