Customer Engagement and Yacht Coordinator

Join an exciting team in the British Virgin Islands as a Yacht Customer Service Coordinator. Provide top-notch service, ensuring customers are educated and confident while enjoying their yacht experiences.
This shore-based, full-time role is perfect for those who love the sailing lifestyle and seek a year-round opportunity. You will be the primary contact for customers, organizing dock operations, delivering informative briefs, and creating instructional materials. A strong technical mind and passion for sailing are essential to thrive in this role.
Key Responsibilities:
• Serve as first contact for customer inquiries
• Prepare dock plans and manage boat logistics
• Produce engaging videos and manuals for operations
• Ensure yachts are charter-ready and safe
• Aid in off-season storage and operational tasks
Requirements:
• Sailing qualifications and a love for the sea
• Excellent customer service abilities
• Skill in producing engaging video content
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